Shipping Policy

Shelynn offers free standard shipping on all orders to the United States, United Kingdom, Canada, Australia, and New Zealand.

Order processing

Orders are processed within 1–2 business days, excluding weekends and public holidays. Once your order ships, you will receive a confirmation email with tracking information.

Estimated delivery

Estimated delivery is 6–12 business days for the United States, United Kingdom, Canada, Australia, and New Zealand. Processing time is separate from the delivery estimate.

Delivery dates are estimates and may occasionally be affected by customs, weather, carrier delays, or other circumstances outside our control.

Shipping cost

Standard shipping is free on every order to all supported countries listed above.

Tracking

Every order includes tracking. Tracking updates may take 2–4 business days to appear after your package has shipped.

Shipping address

Please review your shipping address before placing your order. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may be unable to change the address.

Delayed or missing packages

If your tracking has not updated after 4 business days, or your order has not arrived within the estimated timeframe, contact our support team. If tracking shows the package as delivered, please also check with household members, neighbors, and the carrier.

Contact us

Email support@shelynn.com or call +1 601-732-5597 if you need help with an order.